The main objective of the Animal Rescue Group is ensuring fast transport and treatment of animals and birds that have been in an accident or are in need of emergency veterinary care. The Animal Rescue Group operates on a voluntary basis and is fully dependent on donations – this sets the strictest of restrictions on our capability. Today, we have the capacity to respond on a satisfactory level only in Tallinn, Pärnu, Viljandi, Lääne-Viru County, Muhu County, Valga County and Põhja-Harju and Lääne-
Harju regions. We kindly ask for your understanding.
The work of our emergency hotline 1414 is connected to the opening hours of veterinary clinics and we are ready to take your calls on weekdays from 10 am to 6 pm, on weekends and public holidays from 12 noon to 8 pm.
This does not mean that you should not attempt to call outside of our working hours – we always try to pick up if at all possible and we do our best to ensure help for both the animal in need and you. The telephone is operated by three persons: if the first person will not pick up, the call is directed to the next staff members. We apologize for any inconvenience and kindly ask you to be patient – we do what we can with what we have to work with as mere mortal animal lovers.
Also contact us by e-mail at firstname.lastname@example.org and via Facebook
NB! Make sure to include in as much detail as possible the relevant location, description of the injury,
pictures or videos, and your own contact details. We will reply and respond as soon as we can!
It is most convenient for us to live with us via Facebook or the “Heiksi blog”, where we gather most of the information. The latter is not our official channel, and the views expressed there belong primarily to the author and not to the association, although broadly our views are the same. On this website, we mainly compile only press releases and news stories published in the media that reflect our activities.
The Animal Rescue Team operates on a voluntary basis, depends on donations, and this sets very clear limits on our capabilities. As you can see from the map below, today we can only respond at a fairly good level in Tallinn, Pärnu County, Lääne-Viru County, Muhumaa, Valga County, Lääne County and East and West Harju. Fortunately, in addition to us, there are other organizations in Estonia, whose members also help different animal species very well within their means.